What are Neon LED signs?
Neon LED signs are illuminated signs created using LED (Light Emitting Diode) technology to replicate the appearance of traditional neon signs. They offer the same vibrant, eye-catching glow but are more energy-efficient and durable.
How long do Neon LED signs last?
Neon LED signs are known for their longevity. On average, they can last between 50,000 to 100,000 hours, depending on usage. This makes them a cost-effective and long-lasting signage option.
Can I get a custom Neon LED sign?
Absolutely! We offer custom Neon LED sign services. You can choose the design, colours, and text you want, and we’ll create a unique sign tailored to your preferences.
Do Neon LED signs require a lot of electricity?
No, Neon LED signs are energy-efficient. They use significantly less electricity compared to traditional neon signs, making them an eco-friendly and cost-effective choice.
Are Neon LED signs suitable for outdoor use?
Our existing sign range is made for indoor use only. We can, however, make your custom neon LED sign for the outdoors. It is important that you let us know this before we design and quote your sign as we use special materials for this type of work.
How do I install a Neon LED sign?
Installation of Neon LED signs typically involves mounting the sign securely on a wall or another surface. We provide detailed installation instructions with our products. For larger or complex installations, it’s advisable to seek professional assistance.
Can I control the brightness of my Neon LED sign?
Yes, most Neon LED signs come with brightness control options. You can adjust the brightness to suit your preferences and the lighting conditions of your space.
What maintenance is required for Neon LED signs?
Neon LED signs require minimal maintenance. Periodic cleaning and checking for any loose connections or damage are usually sufficient. Regularly dusting the sign can help maintain its brightness.
Do you offer warranties for your Neon LED signs?
Yes, we offer warranties on our Neon LED signs to ensure your peace of mind. The duration and terms of the warranty may vary depending on the specific product, so please check the product details for warranty information.
Can I return or exchange a Neon LED sign if I'm not satisfied?
We strive for customer satisfaction. If you’re not satisfied with your purchase, please contact our customer service team within the specified return/exchange period. We will guide you through the process of returning or exchanging your sign as per our policy.
What are the payment options?
We have a range of different payment options available, once you get to the checkout you can choose to complete your purchase using credit or debit card, online banking or Afterpay!
What is your return policy?
If you feel your neon sign is not up to standard, you may return the product to us in the original packaging for a full refund or replacement within 30 days of purchase. Get in touch and we can help you out.
Visit our store policies page to find out more.
How long will it take for my order ship?
We have a wide range of our neon signs in stock, so once your order has been placed, we will package this up and get in on the next courier. Which should be with you in the next 1-2 business days.
For all pre-orders they will be with you in 15-20 business days, before you place your order it will let you know the estimated delivery time.
For our custom signs they will take a bit longer as they will first be manufactured and then on the way to you. Our average time is 20 business days, we will confirm this at time of order.
How much does shipping cost?
Great news! All our orders have free shipping within New Zealand, including rural addresses.
If the sign breaks, can it be repaired?
Depending on the issue, yes our LED lights can be repaired! The beauty of LED lights is that they are typically much more cost-effective and simpler to repair than the traditional neon lights.
But don’t forget if your neon sign is faulty or isn’t working correctly get in touch as it may be covered by our 12 month warranty.
